Services

Our Service Offerings

Adding velocity to your sales

Appointment Setting

Our job is to take the time out of finding new customers or generating interest in your brand, product or service by taking the information directly to your customer.

Identify excellent potential leads for your sales team to close and assist no more old calling for your sales staff, we do it for you, discover where your prospects lie by doing the lead generation, research & qualify your best prospects.

Our services include:

• Developing a target market and contact database centred on your criteria

• Create calling scripts, objection lists and countermeasures

• Set up qualified appointment.

• Forward meeting details to the relevant personnel / sales team.

• Compile daily & monthly detailed report(s)

Customer Survey 

Elikhaya strongly believes in customer satisfaction & business intelligence, within the fast paced markets of the 21st century. We are fully outsourced provider that has the resources and expertise to help your business conduct surveys at high volumes, it is essential for businesses to adapt & have a true in depth understanding of their customers & their markets.
Customer knowledge is an important factor for any business & finding out more about your customers is only good for business.
A consumer survey will help you understand your customers’ likes, dislikes, and where you need to make improvements.
For example,
• What does the average customer think about your prices?
• How well is your staff doing on customer service, or how well does your client success team understand the growing needs of your customers—and prospects?
• Is there anything at all about the customer experience that turns off your customers?
• You might even poll clients on why they stop doing business with you, how you might win them back, and how you can prevent customer losses in the future.
• Upselling existing customer bases & their thoughts about that.
• Informing clients of changes within the business (keeping your clients in the loop at all times)

Database Cleansing  

We assist with data collection campaigns, we can react to high demands in volume and capture all the information you require from your target audience & make sure your data is up-to-date & relevant promptly and efficiently using your own business systems.
We guarantee data qualify & specific deliverable timeframes.
Here at Elikhaya service are able to integrate your company’s software’s CRM system into our house platforms.

We get to understand your systems, it’s purpose and it’s functions and assist you and your business’ processes to be more time efficient with Elikhaya’s highly-skilled and trained staff to represent your business.